We receive a lot of positive comments about our lawn fertilizing and mole control, but as you can see below, also about our employees, our email Turf Tips, and even our equipment.
I have sod and have tried both Tru-Green and using Scott's myself without success. Since I have used Tuff Turf, my lawn has never looked better and would never use anything else!
start up service again
Hi Jim, Bill and Sharon here, we would like to resume service. We will use the same card you have on file, and we would prefer to be billed the same day of service. We will start with the basic service, and go from there, if we need other services we will ask. Your business has been one of the best we have had, and we do appreciate the friendly service, as well as going above and beyond. you should have our info. on file, nothing has changed.
You, and your Company, have complete, unrestricted access to my 2 acres property, for any purpose, any desire,, at anytime you desire, to your taste and purpose.
Whatever your propose, I will be more than Happy to stand behind it.
I support you, your Company, am a totally happy, satisfied Client, each year.
My Property at 24871 Edgemont Drive, Southfield, is at your complete disposal, whatever you wish to do.
I cannot even imagine, without your Professionalism and support, my maintence of this simple suburban property, I thank you for your assistance....
James C. Herrera
Thanks for Service!
For the upcoming season I would like to cancel my lawn care service with you. Nothing against you or your company but my wife and I are looking at moving. In the past 5 plus years I have lived at my house our lawn has never looked better. If there is anything I need to differently to cancel please let me know.
Thank You for your services last year.
Response: Thanks for the kind words!
Still got the critters
I had molebusters treat my yard. I purchased the multistep plan. I told them where I saw activity and was assured they could take care of the issue. I never got a body count like I was told, probably because they didn't kill anything. They were quick to charge me but, not so quick to solve the problem. From the beginning I told them, more than once, that the moles were in the beds. They did nothing to remedy that. Within a week after their last treatment the moles were in the same place they were at the beginning. I called to ask someone to come look at it and told I would have to pay $75 for them to come look! To LOOK at the bad job they did I would have to pay them. Terrible customer service!
Response: I apologize you feel that our practices are not fair. When we first started your service, you had significant damage and we caught a mole on the 3rd visit. It is not clear if that was the only mole present at the time of service, but we did not see any more damage for the next 6 weeks. Moles are very aggressive diggers and it is possible for a single mole to do several hundred feet of damage.
Great job Tuff Turf Molebusters
Our yard was absolutely terrible with the moles but after Tuff Turf Molebusters came out, They were gone. Thank you so much. The yard looks great! We will not hesitate to call you in the future.
I wanted to thank the team at TuffTurf Molebusters for coming out and assessing my lawn. It seems that I do not have moles, which is great.
I have voles, will not be moving forward with a vole treatment plan at this time.
Thanks again—I'll be sure to keep TuffTurf's info on hand for other needs when they arise.
Had a problem before during and after. The cost was for nothing. Called and was told for another $400. They would come set traps again. NO thanks.
Response: We have been in business for about 20 years now. Because of this we know that it is impossible to guarantee that all your moles will be taken care of. We caught 7 moles at this customers property, Some people have a larger infestation than others.
I ha Tuff Turf come treat my lawn for Voles. They RACED through my yard and NEVER treated my beds. I contacted the company with my experience and they will not make it right. They offered me a DISCOUNT...they never gave me the services I paid for and want me to pay again!?!? NO THANKS
Response: Customer was signed up for treatment in the beds and the lawn, this is what we did. Customer did not believe us and wanted us to come back out for free and retreat. We offered him a discount on further applications, but he did not accept.
I just wanted to take a moment to Thank You and your Employees for the services you provided me this year. This is the first and only time I have ever used your business.
My lawn did fantastic over the summer and is exceptional right now. A great improvement from the last couple of years and previous service provider. Your employees were very professional and thorough from my observations. You have definitely earned my continued request for your services.